Will I have to pay import VAT or Duty to my EU delivery address?
Orders sent to EU delivery addresses
If your order is over €150 excluding shipping costs, then the VAT is already included in the price that you pay at checkout. This means that there will be no VAT due for payment when your order is delivered to you. For further info, please see full shipping information [shipping information]Orders sent outside of the European Community
Orders sent outside of the UK and EU (ROW)
If you are ordering and shipping outside of the UK and EU we would recommend that you check if your order will be subject to Customs Duty, Excise Duty and/or Goods Service Tax (GST) fees. Payment of these fees is the sole responsibility of the customer. Payment of the duty charge is needed for the release of your order from customs on arrival to your country of delivery.
Refusal to pay Vat or Duty charges
If you refuse to pay any import duty levied against your shipment, resulting in the shipment being returned to Mobile Fun, then all related returns charges plus a minimum administration charge of £5.00 (or equivalent currency at current exchange rate) will be charged against your final refund amount.
Do I have to pay duty on my delivery outside of the UK?
Orders sent to EU delivery addresses If your order is over €150 excluding shipping costs, then the VAT is already included in the price that you pay at checkout. This means that there will be no VAT due for payment when your order is delivered to ...
How can I pay without a PayPal account?
You can simply checkout using PayPal as a guest; they accept Visa and Mastercard as payment options. When paying as a guest, please ensure that the address within PayPal matches the order delivery address, as this is where we will ship the parcel.
Can I change my delivery address after placing my order?
PayPal Checkout Orders: No, we can only ship to the address provided to us by PayPal to ensure both the seller and the buyer have full protection eligibility. Credit / Debit card Orders Yes, you can request a change in address and your order will be ...
Will you refund my returns delivery cost if I return an item back to you?
We will refund your returns delivery cost if the item you are returning is faulty or not as described. If the item is unwanted then you will have to cover the cost and any additional charges of the return. Need more info? Please see our full Returns ...
When will my order arrive?
I am happy to say that most of our orders arrive within the timeframe stated on our delivery page. However, if something has gone wrong then please contact our Customer Support team after you have read the below useful dates and tracking ...