What is your returns policy?

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• Will you refund my returns delivery cost if I return an item back to you?

  We will refund your returns delivery cost if the item you are returning is faulty or not as described. If the item is unwanted then you will have to cover the cost and any additional charges of the return. Need more info? Please see our full Returns ...

• How do I return my order with Evri?

  Please see our How to Return page here. To view our full returns policy please click here.

• How do I return my order with Royal Mail?

  Please see our How to Returns page here. You can see our full returns policy here.

• Do you have a store I can visit?

  Unfortunately not, but you can order online and we offer a 30 day returns period for all unwanted goods - for more information please see our Returns Policy.  

• Can I get an exchange on my order?

  Yes, you can return your item for an exchange. Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it ...