How do I find an item on your website?

You can look for an item by using our search bar at the top of the Mobile Fun home page.  Or you can use our device selector "Choose Your Device" to find items that are compatible.  

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• Where do I find product IDs on your website?

  Product IDs can be located at the bottom of the description page under Key Details and it is called "Mobile Fun ID".

• How do I find my Product ID to return my parcel?

  You can find your Product ID in your Order Confirmation email or if you ordered through your account you can find details of your orders in My Account here.   Alternatively, you can find this at the bottom of the product page under "Key Details".

• When will an item be back in stock?

  We are talking to our suppliers constantly to get stock as fast as possible! We update our website with up-to-date stock messages as soon as we get an update from our suppliers.   To make sure you do not miss out we would suggest you reserve your ...

• Why is the product ID different to the one I ordered?

  We list some products on our website under multiple product IDs to allow easier searching for our customers.   Some products are compatible with multiple devices and the product will have an ID for each device that it is compatible with.  However, we ...

• How do I know if an item will work with my device?

  Just go to our website and visit the item's page.  Click on the compatibility tab which will tell you all of the devices this item will work with. ​