Will you refund my returns delivery cost if I return an item back to you?
We will refund your returns delivery cost if the item you are returning is faulty or not as described. If the item is unwanted then you will have to cover the cost and any additional charges of the return.
When will an item be back in stock?
We are talking to our suppliers constantly to get stock as fast as possible! We update our website with up-to-date stock messages as soon as we get an update from our suppliers. To make sure you do not miss out we would suggest you reserve your ...
How long until I get a refund for my return?
We ask you to allow our Returns Department 10 working days to process your return from the day Mobile Fun receive your parcel for either a refund or an exchange. After your return has been processed we will send you an email to alert you. Please ...
How long until I see my refund in my account?
Refunds are always actioned back onto the original payment method. Please allow 2-5 working days for card refunds and 1-3 working days for PayPal refunds to appear back in your account.
Do I have to pay duty on my delivery outside of the UK?
Orders sent to EU delivery addresses If your order is over €150 excluding shipping costs, then the VAT is already included in the price that you pay at checkout. This means that there will be no VAT due for payment when your order is delivered to ...
My card has expired, how will I get my refund?
We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts) OR Swift ...